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Return Policy

Last updated: [Date]

At [Your Store Name], we strive to provide quality products and services. If you are not entirely satisfied with your purchase, we're here to help with a flexible and clear return policy.

1. Return Window

You can request a return within [X] days of receiving your order. After this period, unfortunately, we cannot offer you a refund or exchange.

2. Return Eligibility

To be eligible for a return:

  • The item must be unused, unworn, and in the original packaging.

  • The product must be in the same condition that you received it.

  • You must have the receipt or proof of purchase.

3. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, flowers)

  • Digital products or software

  • Gift cards

  • Personalized or customized items

  • Clearance or final sale items

4. Return Process

To initiate a return:

  1. Contact us at [support@example.com] with your order number and reason for return.

  2. Wait for our confirmation and return instructions.

  3. Pack the item securely and ship it to the return address provided.

📦 Note: Return shipping costs are the customer’s responsibility unless the return is due to our error (wrong or damaged item).

5. Damaged or Incorrect Items

If you received a damaged or incorrect product, please contact us within [X] days of delivery with photos. We will process a replacement or refund as soon as possible.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange your product for the same item, contact us at [support@example.com].

7. Refund After Return

Once we receive and inspect your return:

  • We will notify you of the approval or rejection of your return.

  • If approved, we will process the refund or exchange as per your request.

  • Refunds may take [X] business days to appear depending on your payment provider.

8. Contact Us

If you have any questions about our return policy, feel free to reach out:

📧 Email: [support@example.com]
📞 Phone: [+123 456 789]
📍 Address: [Your Store Address]